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Hello Chief

Your dedicated Chief People Officer

Author: Charlotte Farrell

Performance Reviews Don’t Work. Here’s What Actually Does.

Ask employees about their annual appraisal and you’ll often hear:

“It felt like going through the motions.”

The 2025 Employment Law Changes Many SMEs Still Haven’t Addressed

Employment law shifted significantly last year.

Many SMEs are still catching up — or don’t realise they need to.

Not because of negligence.

But because policies often get reviewed only when there’s an issue.

Why Your Best People Leave — And It’s Rarely About Money

When someone resigns, the first question is usually:

“Was it the salary?”

Sometimes.

But more often, the real reason started months earlier — and no one noticed.

The Employee Handbook Nobody Reads — And How to Fix It

Most businesses have one.

A handbook that took weeks to draft. Pages of policies, procedures and expectations — carefully compiled, approved and distributed.

And then… rarely opened again.

Managers Aren’t Underperforming — They’re Underprepared

Here’s the uncomfortable truth:

Most managers were promoted because they were good at their job — not because they know how to lead people.

And it shows.

Your HR Isn’t Broken — It’s Just Not Built to Scale

Most growing businesses don’t have “bad HR”.

They’ve simply outgrown what they originally built.

What works brilliantly at five people rarely works at twenty.

The Most Expensive HR Mistake SMEs Make

When small businesses think about HR risk, they often assume the biggest threat is a tribunal or legal dispute.

HR Isn’t the Problem — The Way It’s Introduced Is

HR often gets blamed for slowing businesses down.

But most of the time, HR isn’t the problem.

The timing is.

Your Policies Aren’t The Problem. Your Managers Are.

Most SMEs think they need better HR documentation.
Another policy.
A tighter handbook.
A new template.

Your HR Isn’t Broken — It’s Just Been Bolted On

Most SME founders don’t intentionally neglect HR.

They inherit it.

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Hello Chief

Your dedicated Chief People Officer

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